Urban Blinds – Terms and Conditions
Last updated: October 31, 2025
Welcome to Urban Blinds (“we,” “our,” “us”).
By accessing or making a purchase from our website, you agree to these Terms and Conditions. Please read them carefully before using our services.
1. Products and Services
We offer custom window blinds and shades, as well as professional installation services.
All products are made to order based on your selected specifications, including size, color, and material.
Because each order is custom-made, please verify all details before confirming your purchase.
2. Orders and Payments
Orders are confirmed once full or partial payment is received.
We accept the payment methods displayed on our website.
Orders cannot be changed or canceled once production begins.
We reserve the right to refuse or cancel an order for any reason, including incomplete information or suspected fraudulent activity.
3. Installation Services
If installation is included, customers must ensure the site is ready and accessible.
We are not responsible for delays caused by inaccurate measurements, inaccessible areas, or incomplete site preparation.
4. Delivery and Timelines
Estimated delivery and installation dates are approximate.
We are not liable for delays due to shipping carriers, suppliers, or events beyond our control.
5. Returns and Refunds
Since all products are custom-made, returns or refunds are only accepted if an item is defective or damaged.
Please notify us within 7 days of receiving your order, including photos of the issue.
We will review and arrange a repair, replacement, or refund as appropriate.
6. Product Colors and Materials
We strive to show product colors and materials as accurately as possible.
However, variations may occur due to lighting conditions and screen differences.
We recommend requesting samples before placing your final order.
7. Limitation of Liability
To the fullest extent permitted by law, Urban Blinds is not liable for indirect, incidental, or consequential damages arising from the use or installation of our products.
8. Changes to These Terms
We may update these Terms and Conditions from time to time. Any updates will be posted on this page with the revised date.
Your continued use of our services indicates acceptance of any changes.
9. Contact Us
If you have questions about these Terms and Conditions, please contact us:
📧 Email: info@gmail.com
📞 Phone: 416-613-2090
📍 Address: 149 Raleigh